Contact
Talk to PNSmart
Questions, project enquiries, or support for an existing system — reach us any of these ways.
Phone
Number coming soon
Email is the fastest channel while we set up lines.
Service Area
Vancouver · Lower Mainland · British Columbia · selected Pacific Northwest projects
Hours
Mon–Fri, 9:00–17:00 PT
Support clients: emergency contact procedures are in your handover documentation.
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Careers
No open roles right now. If you design, integrate, or commission residential systems and want to build this practice with us, introduce yourself at pnsmartltd@gmail.com.
FAQ
Questions We Hear Most
We consult on, design, integrate, implement, commission, and support complete smart-home ecosystems — electrical infrastructure, energy, lighting, HVAC, security, water, appliances, robotics, and local AI, coordinated as one platform.
Both. New builds give us the most room to plan infrastructure; renovations and existing homes get a design matched to what the walls allow.
Usually, yes. We audit what you own, keep what plays well with open standards, and tell you honestly when something is better replaced than integrated.
Yes — that's a design requirement, not a feature. Automation, security, and control run on local hardware; the internet adds remote access and cloud extras, and its absence is tested during commissioning.
We design the electrical architecture and coordinate licensed electricians who perform the regulated work. Low-voltage, networking, configuration, and integration we handle directly.
That's our preferred way to work. The earlier we join the design table, the cheaper and cleaner the result — we produce drawings and schedules your trades can build from.
Yes: remote support, firmware management, automation tuning, annual reviews, and expansion planning. The handover is a beginning, not a goodbye.
A detailed digital model of your home's systems: wiring, equipment, network, water, HVAC, and automation logic. It settles decisions before construction and serves as the maintenance record afterward. Full explanation here.
Expansion is planned from day one: spare conduit, panel capacity, open protocols, and documented interfaces mean adding a system later is a project, not a demolition.
Yes — fall detection, pathway lighting, medication reminders, and emergency assistance, designed privacy-first. These tools support independence and caregivers; they don't replace healthcare providers.
We're technology-neutral and design to integrate with leading platforms — see the Technology page. Equipment is chosen per project for fit, longevity, and open interfaces, not because of reseller agreements.
Yes. We design the energy architecture — solar, storage, EV charging, load management, backup — and coordinate certified installers for the regulated portions.
Yes: cameras with local recording, smart locks, intrusion and environmental sensors, and network segmentation — integrated with lighting and presence simulation rather than bolted on.
Local-first is our default: automation history, camera analytics, and sensor data live on hardware in your home. Cloud services are optional, chosen deliberately, and documented in your privacy review.
Honestly: it depends on scope, and anyone quoting before discovery is guessing. A focused single-system project and a whole-home ecosystem are different orders of magnitude. The consultation produces a real estimate against your actual home and priorities.
Single-system upgrades: days to weeks. Whole-home projects track the construction schedule, with our commissioning and training adding structured time at the end. Your concept design includes a project-specific timeline.